Same here, I've raised a call with support.
I don’t know whether Hildebrand would consider updating the glow stick firmware to allow local access to the meter data? This would reduce the load on their servers and get rid of these outages which are becoming more frequent and leaving large gaps in my usage data.
Just a "me too".
It’s working again for me from about 1:30 this morning.
Local MQTT access to the readings for the people that have bought the IHD or CAD would be a logical step forward.
Agree that local access would be great, if allowed with the DCC access conditions?
@clivee @JaneatGlow need to look at this. The MQTT feed is dead again.
Mine too kicked back in around 01:30.
However, maybe related - maybe not, when I try to connect directly to mqtt://glowmqtt.energyhive.com:8883 in MQTT Explorer with the "Valid Certificate" option turned on I get "Certificate has expired!" as the error.
Disabling certificate valiation lets me in.
openssl s_client -servername mqtt.energyhive.com -connect mqtt.energyhive.com:8883 2>/dev/null | openssl x509 -noout -dates
notBefore=Sep 13 07:29:14 2021 GMT
notAfter=Dec 12 07:29:13 2021 GMT
So that looks fine to me
Are YOUR root ca certificates up to date? -
Can anyone tell me when this FIRST stopped - and did the api/app stop at the same time?
Looks like my root cert was the problem.... I've not logged directly into the glow MQTT server since before it expired so didn't noticed an issue until now.
The last reading I got was at 20:18:22 yesterday, but I didn't check the app.
I've not recorded a gas reading since 2021-10-12 15:51:14. @clivee
@clivee both MQTT and the app stopped working after 8pm last night. MQTT feed returned about 01:30 am but not awake to check the app then 😉
Thanks - we have what amount to a clue.
Will be following it up .
I can confirm that the last datapoint I saw last night was at 20:00:37 and the next one recieved was at 12:59:52 - both in BST.
It's working for me right now. Thank you.
Same here. Bright app, API and mqtt all stopped at 8pm yesterday and back at 1.30am this morning.
Is there another outage?
MQTT hasnt been feeding all day (only just noticed) and my app wont log in either (only just tried).
App appears to be working for me now but Mqtt not.
Not sure exactly when my app or the webpage version stopped working but I noticed its absence from 2pm Tues (Feb 1st)
MQTT worked OK at 10am Tues but not since (except that my Python script seems to be trying to connect then re-processing an old payload.json file)
Last night a separate Python script on my PC was reporting :-
TimeoutError: [WinError 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
but this morning I'm just getting :-
Error connecting: 5
Feels very similar to the "some sort of DOS attack on mqtt authentication" reported by clivee last August
Yesterday MQTT Explorer on OSX was timing out trying to connect on either port.
This morning I get an immediate 'Not Authorized' message when trying on port 8883 and an immediate 'Discconected from server' error when over port 1883. (TLS and non I believe)
I've pinged an email over to support to see if we can get any traction on what is going on =(
Had an email response form Jane who has advised that they had a bit of an outage which is being updated on the general category: https://forum.glowmarkt.com/index.php?p=/categories/general specifically: https://forum.glowmarkt.com/index.php?p=/discussion/129/bright-outage-including-apis-and-mqtt#latest