Bright app versus British Gas app - different values from the same 'smart' meter
Hi, I did a quick check to make sure that British Gas and Bright showed the same monthly usage (not cost) and found that they sometimes differ. Only the odd couple of months for Electricity and the total was similar but Gas has a massive variance in the total. The fact that British Gas round their figures is not the issue btw.
I am trying to compare this with billing but the random dates they decide to bill doesn't help and no I don't regularly read the 'smart' meter 😀
Is this a known issue?
BTW I have twice caught British Gas billing me with different values to those shown on the Smart Meter at times of a tariff change so my trust is low. Smart meters were supposed to do away with this doubt but there still seems to be multiple versions of the truth 🤔