MQTT Electric meter readings - British Gas
I came across a post from Jane on one of the Home Assistant forums...
"do you all have L&G electricity meters? From speaking to L&G and Igloo we learnt there is a known bug on this meter which results in extremely low day/week/month consumption values, this is what you are seeing. The values are 1000 times lower than they should be which is why they seem to not appear at all.
L&G have advised that this is fixed in firmware version 38040202 or later - you can check your version in the Bright App (no idea if it is in the MQTT feed). You will need to ask your supplier to have your meter firmware updated; we recommend that you contact the Smart Meter Technical team.
We’ve had a few BG customers get very inaccurate replies from BG Customer Service - and are seeing if we can pursue this on your behalf via the DCC BG Account manager."
I seem to have this exact issue. Has anyone managed to contact British Gas and get their meter firmware updated? I'm sceptical about getting through to someone that will help and not sure I'll have the patience to resolve this :D
How is the firmware updated anyway, is it pushed down or does someone need to come out to my meter? I guess I'm asking if British Gas would eventually update the meter themselves, or if it is something I have to ask for.
One last question, why does the 'combined Glow in home display (IHD)' and Mobile App appear to show the correct data, but the MQTT values are wrong? are they using different data?