Tariffs

I moved over from Igloo to Eon Next. My smart meter is now, finally, sending readings to Eon, however, my tariffs on the Glow IHD are incorrect/not updated. I’ve tried reconnecting the IHD, also contacted Eon, but still the tariff is not updating. Does anyone know how to rectify this please?

Comments

  • edited May 17

    Sounds very much to me that it is quite simply that E.on Next need to successfully transmit the up to date tariff details to the DCC database for your smart mater(s), and once done this will be updated to your electric smart meter Comms Hub which from there will then be transmitted to your Glowmarkt IHD (over the Zigbee local network)

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