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KS_Eric

KS_Eric

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KS_Eric
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  • Thanks Clivee, First part of my Python script now working OK although I'm getting something strange when next part tries to decode the json file. Probably a local problem which I'll check out later (not urgent as my meter readings should stay pre…
  • Is there a server problem this morning ? I've had no meter readings downloaded via mqtt since 4am today (Fri 6/12). Python reports : "ConnectionRefusedError: [WinError 10061] No connection could be made because the target machine actively refus…
  • Still working this morning. I did miss one record at 10pm BST last night but that's a fairly normal occurrence (couple of times a week) which I suspect is down to one of my computers trying to upload something to my online record whilst another is d…
  • The Python suite resumed with the result for 15:30 BST and I've had all the half-hourly readings since then
  • No change I'm afraid extract from log :- 07 Aug 16:59:58 : Seeking message 07 Aug 17:00:18 : Received message FT: 2024-08-07 17:00:18.636299 ST:2024-08-07 16:59:58.862021T2G : 0:00:19.774278 07 Aug 17:00:18 : ExtractFromJson.py launched 07 Aug…
  • Thanks Clive but script still reporting that it's "Seeking Messages" (last checked at 9:33)
  • Still not working this morning. Python scripts are set to add progress messages to a log file which shows the script pauses at "Seeking Messages" - i.e. getting no response from server. Hildebrand will be back in the office this morning an…
  • I've accidentally posted message below in an older version of a similar page My Python suite hasn’t produced any half-hourly readings since 16:30 BST today (Wed 7/8/24)  I’ve tried running just the collection script but that just freezes after launc…
  • Def not the latest such page - I've found emails from June this year
  • Not sure if this is the latest of similar pages but I couldn't find a later one. My Python script hasn’t produced any half-hourly readings since 16:30 BST today (Wed 7/8/24)  I’ve tried running just the collection module but that just freezes after …
  • Thanks Dave, My 'task' kept running and seemed to burst back into life for the 09:30 reading and has since done a 10:00 one Jane was looking into it for me yesterday; suspect she or a colleague have found the problem & fixed it this morning
  • I got a meter reading for 7pm BST on 10th. Nothing since. (next should have been 7:30pm)
  • My Python script is reporting error "[WinError 10061] No connection could be made because the target machine actively refused it" Does this mean the server is down or has the access password changed ?
  • Seems to have worked OK since 18:30 yesterday so hopefully back to normal.
  • It started again with my 18:30 BST meter reading and has kept going until (at least) the 20:30 BST reading. Fingers crossed it's settled down now.
  • Yes, my Python scripts provided meter readings at 14:00 & 14:30 BST but stopped again.
  • Sorry to resurrect an old thread but I'm currently getting the exact symptoms I noted in my post of Feb 2022 My last meter reading was at 1500 BST yesterday.
  • Seems to be back to normal now
  • Both versions of Bright app are displaying the current consumption/export position from the 'Home' tab but 'Electricity' tab is unresponsive. My set of Python scripts to log meter readings working quite normally.
  • My Bright app still seems to be working.
  • Update from support :- We had a firewall issue between 0413 and 0900 this morning that has since been resolved. Apologies for the inconvenience but be assured all is now working as expected. Kind regards, Amity Wilson
  • All working again at 9:15am
  • I was hoping to have heard from support by now. Decided to go ahead and re-run the set up wifi procedure.  Just as much pain as ever but I did finally see the message “Success : you’ve connected stick to internet. Make sure all lights are green.  Th…
  • Working again now
  • I'm still struggling ! Jane has given me a link to some 'handy hints' but that list doesn't include what sort of security protocol the stick expects me to use. If no protocol is selected, it won't ask for a password at all so there's a choice betwe…
  • Thanks Jane
  • I have tried to raise a support ticket but the support page doesn't seem to recognise my password and hasn't sent me a 'token' to allow me to 'change' it (back to the one I've always used !)
  • At approx 3:30 BST my glowstick was showing a red light and my 3:30 meter reading had been missed. No real problem - my 3pm reading had been received OK and I'd noticed the red light, rebooted stick and set up a manual meter reading for 3:35 (when …
  • Thanks Jane, I don't often rely on the laptop buy away from home this week and just realised that I hadn't added Bright to my list of regularly used urls. &BTW "a customer" who recommended Bluestacks was me - but that's not on my lapt…
  • I imagine this issue was the reason why the app was claiming that my Glowstick "had no internet" - even though all 3 lights on it were green. It wasn't working Monday evening or Tuesday when I left home but seemed to recover during the d…