Firewall issue early morning of 12 January 2024

JaneAtGlowJaneAtGlow
in General

Hello and a belated Happy New Year!

Some may have noticed that we had a brief outage Friday morning - got down to datacenter on the weekend and discovered why, physical device failure.

We noticed some queues were backed up afterwards - so some CAD owners would have had it working locally but reporting as not internet connected in Bright; all cleared now and normal service has resumed.

Now that we have our Service status page in glowmarkt we update that first, for future reference (and you can sign up to notifications should you wish) : https://glowmarkt.com/support/system-incidents

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