clivee
clivee
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- clivee
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Comments
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If you are still having this issue please raise a ticket with support@glowmarkt.com
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Also that information is available via the bright api.
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We could but as things stand too high a proportion of meters have the wrong tariff - it would cause too many support calls.
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We only currently pick up export cumulative - I will put it on the dev request list but it will not be soon even if it does happen.
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That value is delivered by the meter (ie the 'today consumption') - we have no control over it - only your supplier can fix Bright ONLY uses the summation of the 30 minute profile reads (and is thus correct).
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It just add complexity - also some meters (secure) publish when there is a significant flow change. I agree about the instantaneous gas power - we will remove it in some future release.
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Looks like your comms hub can see nothing - check with your supplier I suspect they are not getting any readings.
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Sadly the GlowStick does not have the processing pwoer for this to be added.
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I will get someone to have a look - the IHD may just be busy once a minute.
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Nope - 10 sec is mandated in the spec as the most frequent we can poll.
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Out timestamp is start of period.
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Just your Bright username or MAC of the IHD. We need to resend the join to your elec meter as it seems from what you say, to have ignored the first request.
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Not sure why your device is saying 1.7.0 I just checked you are on 1.7.4
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It looks as if they have fixed it - I will keep monitoring.....
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Why don't you try it on 1883 ie not ssl and see if you get data Once that's working you can add tls.
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Francis - I'll check that ticket. Just to be clear what support sits where getting up and running on mqtt - use support@glowmarkt.com using and understanding the delivered data stream - here
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Thanks for letting me know
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Can you raise a ticket at support@glowmarkt.com with more details.
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no it is not dns - what host are you trying to connect to?
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Sorry - this was my bad - can you try now please
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The app uses the same api - you have something else wrong somewhere.
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please raise a ticket at support@glowmarkt.com
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please email support@glowmarkt.com and I will look into it.
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We can only display on the IHD what the supplier loads on the meter - often they don't. We can get it correct in bright - if you email support@glowmarkt.com and tell then your tariff and the effective date.
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By default we set the DCC to send data once per 24 hours. Have a look at https://api.glowmarkt.com/api-docs/v0-1/resourcesys/#/Resource/resource_catchUpReadings You only should call that once per 30 minutes at that is the maximum granularity.
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Sadly they will never match - the minute level data is calculated as the average of the ‘instant use’ readings taken 5/6 times in that minute. They are summed into the 30 minute slot. Overnight the real 30 minute reading comes from the DCC and corre…
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I see no issues on the system. Please raise a ticket at support@glowmarkt.com if you still have problems.
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'Here' is nothing to do with glow authentication. Please raise a ticket at support@glowmarkt.com
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No we have changed nothing - please raise a ticket at support@glowmarkt.com