danielcolquitt

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I have the same problem. I emailed support [at] glowmarkt.com last week but have not yet had a response. Hopefully someone will respond soon.

in Octopus agile not updating Comment by danielcolquitt October 2022
Excellent! Thank you Jane, Clive, and the rest of the team for your quick response.

in Bright and API Status Update (29 March 2022) Comment by danielcolquitt March 2022
I’m still able to pull data from the api (with sufficient retries), but there is no consumption data after around 1900 +0100 20220328. IHD connected to both meters and internet and showing instantaneous usage. The 500 error response from the api “An…

in maybe outage 27/03/2022 Comment by danielcolquitt March 2022
Ah right, I see. Thanks, Clive.

in Minute data — aggregation/rounding Comment by danielcolquitt March 2022
Same here. I’ve modified my scripts to retry the api for longer with exponential backoff and this seems to have partially mitigated the issue, but the app is currently not working at all.

in maybe outage 27/03/2022 Comment by danielcolquitt March 2022