JaneAtGlow
JaneAtGlow
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- JaneAtGlow
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Comments
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This isn't determined by the spec - we use consumption (kWh) thresholds, no matter which display period is chosen. These thresholds are determined locally on the IHD using the meter data. Thresholds specifically are: Low to medium 0.3 kW Medium to h…
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Hi there- sorry for not responding earlier. They are currently determined by national thresholds of standard consumption and aren't configurable - we could look at this if there is enough demand.
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Thanks for sharing @ghayne - now I know a bit more about what we are setting up for our customers. As a reminder, if you want MQTT set up - please contact support@glowmarkt.com and if you've never contacted us before, we need the MAC of your CAD dev…
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Good morning @marrold - sorry for the delay in responding to you. I can't answer any of the technical points you guys are making but shall document the requests you have made on our suggestions / requirements list. I would point out that the batteri…
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Hi sidepipe/aka Adam, Don't quote me on this as we just haven't had time to investigate - what you are picking up technically is the net consumption but not the actual register on the meter which is used to determine SEG payments.... any SEG experts…
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Hi Sidepipe and Paul, To clarify - what you get in the API and MQTT is not the meter's register read for Export, consumption just goes negative if exporting. With SMETS1 meters, if they are Secure Meters, the supplier would need to turn the functi…
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Hi all - I've added the request to our requirements list. As @jcooper said above, we are looking at all of this and we are thinking about what else we might want to expose in our public API's. As I'm sure you can appreciate - current focus is on the…
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Hi @sidepipe - I'd be interested in your piece and your calculations. We are involved in a research project on battery in the non-domestic space and obviously financial viability is a key element. If you don't mind sharing - please send it through t…
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Good morning all - if you drop us an email to support@ from the account associated to your API/device - we will send you instructions on MQTT and set you up. Happy Saturday everyone! Jane
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Hi Pashek - yes, we are monitoring support tickets - I am sorry but I can't relate your username to a ticket so that I can follow up. Can you please give me the automated ticket reference you would have in the ticket subject line? Format will be XXX…
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Hi all - we've only just launched MQTT support. For the moment, if you please email support@hildebrand.co.uk from the email address of your Bright account, asking for MQTT we will send you description and set it up for you. Thanks.
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Thank you for starting this discussion and welcome. I'm Jane Wilson, COO at Hildebrand - and these days also doing all the customer support and fulfilment ;) Any questions people have that are specific to their own configuration - please drop us an …
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Hi Stuart - this is fixed and pushed to live, thanks for flagging it.