IanW
IanW
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- IanW
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Hi Sjat, I think there was an issue around that time where we had to change our passwords - not sure if you have tried that. Also you have to periodically sign in to give consent to have Glow read your meters which would also stop the access.
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Hi Ryan, I raised this a few weeks ago but due to it only affecting a small user base and the Glowmarkt technical team being tied up with an infrastructure upgrade, it has taken a while to get resolved. It was fixed yesterday and things started work…
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Thought I'd resurrect this thread as I appear to be having the same issue again for about a week. I've raised it with support but was wondering (hoping) if anyone else is having issues with their Glow Stick resulting in inconsistent minute graphs. S…
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Same here. Noticed my GlowStick was showing a red light late last night and couldn't get anything on the Bright App. Rebooting the stick didn't make any difference. I'm not sure when it stopped working for me. There is another thread discussing this…
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Yes, mine is looking good too. Thanks for getting this looked into.
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I happened to catch it when it was showing red and as far as I can tell it was still connected to my WiFi network but wasn't responding to pings. What Smart Meter have the others experience this issue got? I'm have a Liberty 100 E1S0B1 and I'm with …
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I am setup for MQTT and have tested that it works when I was first sent the details but not currently using the data locally.
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I'm so happy I found this post as I have been having the same issue - although with me it seems to just disconnect (red light on the stick) for a few seconds and then connect again - however my minute graph is a spotty mess. I opened a ticket about …