Odd behaviour yesterday & today

I can't persuade either version (mobile app or PC webpage to display properly. Displays report "Glow Display SMETS 1 does not have Internet" - however, the IHD is reporting that it's joined to both my WiFi and the meter's. Moreover, my Python apps are able to get half-hourly meter readings and save them in my database (although there have been several instances where an individual payload.JSON file has arrived corrupted.

I realise there were some problems last night and indeed https://glowmarkt.com/support/system-incidents is still reporting that a full recovery hasn't been made yet. Hopefully it will be soon.

My query is why the displays are reporting "does not have Internet" when it really means "could not connect to glowmarkt server ? The message was prompting me to reboot my PCs and router to try and correct situation when a more accurate response wouldn't have done that.

Comments

  • Bizarrely, the Bright screens don't show the usual Home page but switch to 'Electricity' and select half hourly results and I get a full set of consumptions each period.

  • I’m still having the same problems with the Bright app not showing the present “Power Now” reading although the 30 minute readings of “Energy [kWh]” seem to be pretty accurate.

    I don’t think it can be an error in my systems because I’m getting exactly the same situation whether I use the mobile app or the webpage version on my PC. 

    My last automated reading was at 9pm on 25th Feb and if I add all the half-hour usages from Bright to that reading I get a predicted reading for 9am today which is 0.095 less than the manual reading I took from the meter.  That of course is well within the margin of error that one might expect by only having the usage figures reported to 2 decimal places rather that the 3dp I could get from the ‘test’ function on the meter (or of course that Octopus base their billing on).

     Is anyone else noticing a similar fault ?

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