New wired CAD dropped meter connection
I received a new wired Glow CAD a few days ago and it connected to the SMET2 meter within a few minutes and started sending MQTT to HA. I was impressed!
However 12 hours later it got stuck in a loop requesting to join HAN and not being successful. That was 3 days ago, so not so impressed any more.
i have power cycled, opened up firewalls and had Octopus send a new join request via HAN but all with no luck so far.
i emailed @janeatglow via email a few times but have had zero response, which is quite disappointing. I hope I didn’t buy a brick.
Any ideas out there on how to resolve this?
Many thanks Marc
Comments
I had something similar happen soon after I set up my Glow CAD; I was advised that it should reconnect automatically.
Unfortunately, like you, this didn't happen and it was finally resolved after we had a power cut. I'm guessing that the meter completely reset the HAN at that time and all has been good since then. I guess the 'join request' was expected to achieve the same result, but hasn't.
Martin