IHD not connecting to meter for over 12 hours, Bright app not getting values either
I just got my IHD delivered this morning. It worryingly hasn't connected to my meter yet, it's still showing 'scanning'
Furthermore, Bright app hasn't had any values from the meter since 00:30 today, which more worrying even. I don't know if the IHD being registered to my account did that.
The IHD is sitting less than a metre away from the comms hub, in the same utility cupbaord
Anyway, I wanted to check if it's possible to see the IHD's firmware version?
Comments
Ditto, since the Glow ihd got registered to my account, bright app has stopped collecting usage data! (Even though my (new) supplier gets it OK). Glow CAD is unable to find the meter, though it is on wifi and talking to the hildebrand server(s) OK. Support issue raised, but it is worrying that an issue with the CAD breaks the previously excellent app. Why??
Why?? - I guess that once your CAD is registered it should be picking 10 sec updates from the meter which it sends to the Glow cloud servers.
The app will now use this live data, rather than picking up the (historic) data via the DCC.
But if there is no cloud data since the CAD won't connect, the app is showing this ie. shows no usage