New Octopus Gas Tariff
Hi Folks
We switched to a new Octopus Gas Tariff overnight. My Hildebrand IHD is still showing the OLD tariff rates. Should it have updated as well, or do I need to wait a while?
Thanks
Steve
Hi Folks
We switched to a new Octopus Gas Tariff overnight. My Hildebrand IHD is still showing the OLD tariff rates. Should it have updated as well, or do I need to wait a while?
Thanks
Steve
Comments
It is up to Octopus to load the correct tariff on the meter.
Check with them if they have.
Thanks. I gave them a prompt and it's now showing the correct tariff, but strangely, the daily cost showing on the IHD is miles under-stated (it was doing that under the previous tariff too!). Typically it shows just 20p for a whole day of gas use - and we've had the CH on regularly! Weird!
Odd - ping a ticket on this to support@glowmarkt.com
Cheers! Will do!