Regular Unexpected Exception Errors

cable01 · May 11

I am running the Home Assistant Hildebrand Glow integration to report my energy costs but am regularly seeing errors in the logs. They happen at least once per day and I am unsure how to fix them. I would be grateful for any assistance to solve these errors. Today’s errors are below as examples and I have been advised this is not an integration issue, rather it is on the API/Server side:

This error originated from a custom integration.

Logger: custom_components.hildebrandglow_dcc.sensor

Source: custom_components/hildebrandglow_dcc/sensor.py:221

Integration: Hildebrand Glow (DCC) (documentation, issues)

First occurred: May 10, 2026 at 9:15:07 PM (4 occurrences)

Last logged: 8:47:28 AM

Unexpected exception fetching tariff data for gas.consumption: Request failed. Please open an issue

Unexpected exception fetching tariff data for electricity.consumption: Request failed. Please open an issue

Traceback (most recent call last):

File "/config/custom_components/hildebrandglow_dcc/sensor.py", line 221, in tariff_data

tariff = await hass.async_add_executor_job(resource.get_tariff)

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/usr/local/lib/python3.14/concurrent/futures/thread.py", line 86, in run

result = ctx.run(self.task)

File "/usr/local/lib/python3.14/concurrent/futures/thread.py", line 73, in run

return fn(*args, **kwargs)

File "/usr/local/lib/python3.14/site-packages/glowmarkt/glowmarkt.py", line 56, in get_tariff

return self.client.get_tariff(self.id)

~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^

File "/usr/local/lib/python3.14/site-packages/glowmarkt/glowmarkt.py", line 376, in get_tariff

raise RuntimeError("Request failed")

RuntimeError: Request failed

This error originated from a custom integration.

Logger: custom_components.hildebrandglow_dcc.sensor

Source: custom_components/hildebrandglow_dcc/sensor.py:98

Integration: Hildebrand Glow (DCC) (documentation, issues)

First occurred: May 10, 2026 at 9:15:07 PM (4 occurrences)

Last logged: 8:47:28 AM

Error fetching tariff data for gas.consumption: No tariff data received for gas.consumption

Error fetching tariff data for electricity.consumption: No tariff data received for electricity.consumption

Traceback (most recent call last):

File "/config/custom_components/hildebrandglow_dcc/sensor.py", line 98, in _async_update_data

raise UpdateFailed(

f"No tariff data received for {self.resource.classifier}"

)

homeassistant.helpers.update_coordinator.UpdateFailed: No tariff data received for gas.consumption

This error originated from a custom integration.

Logger: custom_components.hildebrandglow_dcc.sensor

Source: helpers/update_coordinator.py:504

Integration: Hildebrand Glow (DCC) (documentation, issues)

First occurred: May 10, 2026 at 9:15:07 PM (4 occurrences)

Last logged: 8:47:28 AM

Error fetching Tariff Data gas.consumption data: Failed to fetch tariff data: No tariff data received for gas.consumption

Error fetching Tariff Data electricity.consumption data: Failed to fetch tariff data: No tariff data received for electricity.consumption

This error originated from a custom integration.

Logger: custom_components.hildebrandglow_dcc.sensor

Source: custom_components/hildebrandglow_dcc/sensor.py:174

Integration: Hildebrand Glow (DCC) (documentation, issues)

First occurred: May 10, 2026 at 9:15:08 PM (8 occurrences)

Last logged: 8:47:28 AM

Unexpected exception: Request failed. Please open an issue

Traceback (most recent call last):

File "/config/custom_components/hildebrandglow_dcc/sensor.py", line 174, in daily_data

readings = await hass.async_add_executor_job(

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

resource.get_readings, t_from, t_to, "P1D", "sum", utc_offset

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

)

^

File "/usr/local/lib/python3.14/concurrent/futures/thread.py", line 86, in run

result = ctx.run(self.task)

File "/usr/local/lib/python3.14/concurrent/futures/thread.py", line 73, in run

return fn(*args, **kwargs)

File "/usr/local/lib/python3.14/site-packages/glowmarkt/glowmarkt.py", line 50, in get_readings

return self.client.get_readings(self.id, t_from, t_to, period, func, nulls)

~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

File "/usr/local/lib/python3.14/site-packages/glowmarkt/glowmarkt.py", line 248, in get_readings

raise RuntimeError("Request failed")

RuntimeError: Request failed