Glowstick seems to be struggling with internet connection.
I've recently started experiencing issues with my CAD GlowStick connecting to internet / Wi-Fi but not quite sure what's causing it.
Now I did change my WiFi APs a few weeks ago and this happened around a week later, however I'm not sure if this is related as every other device on my network (including many ESP8266 / ESP32 based devices) have been fine. I've also tried with a separate SSID that only the stick is connected to and WiFi Channels 1 & 6 (20Mhz).
The stick itself when I reboot seems to flash the WiFi LED green for quite a while, and eventually it turns to red.
From what I can see the actual stick is connected to the WiFi AP based on the APs logs. My router also confirms that it's online with an active IP lease too.
I can also see the stick despite showing red for the WiFi LED, that it's actively making DNS lookups to ntp and a subdomain that then is for Glow (.cad.sensornet.info) making me think it might not actually be WiFi related.
Any help with diagnosis would be appreciated.
Comments
Hi Ryan,
I raised this a few weeks ago but due to it only affecting a small user base and the Glowmarkt technical team being tied up with an infrastructure upgrade, it has taken a while to get resolved.
It was fixed yesterday and things started working fine again, but currently my Bright App is now very upset and isn't displaying anything properly.
It's always worth raising things like this with support directly (they don't always read the forums) as one person having an issue can easily be a local problem - two or three indicates that something is probably wrong at their end.