Download data different than in app
in Bright App
Title says it really. I downloaded my data from Glowmarkt but it is different to what I see in the Bright App. Monthly usage is quite different. Daily usage seems to be roughly the same but a day out of sync.
Any ideas?
Comments
So I looked at this some more and there are clearly bugs in the way the download data is compiled.
Taking one day of my data (19 Jan 2025), I compared the download 30 minute data with the app and it's the same. So the raw data which the daily and monthly figures are compiled from is correct. Totaling the usage for that one day from the 30 minute data comes to 50.2KW. On the daily download the usage for the 19th is completely different but the usage data for the 18th is 50.8KW - almost the same as for the 19th on the app but with a 0.6KW difference. The last 30 minute interval for the 18th is 0.6Kw and adding that to the total for the 19th gives the same value as that shown for the 18th in the download. So, in the daily usage download, the figures seem to be a total of all the 30 minute intervals for each day plus the last 30 minute interval of the previous day and then the result is put into the wrong day. I guess a similar thing is happening with the monthly download data but I haven't checked it.
Who's responsible for this? Or who can I contact about this?
Just emailed this to support.