Support - anyone there?

Hi, I've emailed support@glowmarkt.com twice in the past few days about my mqtt feed which is broken since end of April. Is this no longer the preferred way to contact support?

Comments

  • I'm having a similar issue with contact from support.

    My GLOW TX unit suffered a little water damage via a leak in the boiler cupboard, and now the device just shows a steady red light.

    I have messaged support twice, but had no response at all.

    Are Glowmarkt still supporting us at all?😣

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