Connection to Smart Meter Lost

nimdynimdy
in Glow IHD/CAD

Both my electricity company Octopus, Loop app and Glow IHDD have lost connection to my smart meter. The WAN light is flashing five times signifying good connection, but the HAN light is off. I've let Octopus know but they say their smart meter teams are busy and could take 4-6 weeks for a fix! I've been so used to having the Glow IHD to monitor my usage in Home Assistant. I don't want to wait that long for a fix. Is there anything I can do with the meter from my end? Looks like there is no 'turn it off and on again' available to end users.

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