30 mins readings not working

Hi,

Since yesterday I've not been seeing any readings in the bright app, or via the API

Can't see anything in the forum to suggest you guys are aware of an issue - so please accept this thread as a quick did-you-know.

Thanks

Comments

  • Hi,

    There was a consent renewal message that went out yesterday, I don't think it should have had an impact - but otherwise no system wide issues.

    If you are having issues it may just be a temporary signal issue or something local. I would say if it persists then get in touch with support@glowmarkt.com and should be able to help for one to one issues.

  • Hi,

    Yes I seem to be having problems with 30 minute reads aswell since the 11th November.

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