Octopus agile not updating
in Bright App
Hi all,
I’ve been using my glow stick for a while with no problems and have agile activated on my account.
Just lately it doesn’t show the current electric/gas rate only {{rate}} and the cost and usage is always 21p for the day.
Does anyone else on the agile tariff have the same problem?
thanks
Comments
Sorry 21p is always displayed which is the standing charge but no usage
I have the same problem. I emailed support [at] glowmarkt.com last week but have not yet had a response. Hopefully someone will respond soon.