Cloud mqtt outage

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  • edited June 11

    I got a meter reading for 7pm BST on 10th. Nothing since. (next should have been 7:30pm)

  • My MQTT feed into Home Assistant has just started working again. 09:23 BST.

    I didn't change or do anything, it just came back on its own!

  • Thanks Dave,


    My 'task' kept running and seemed to burst back into life for the 09:30 reading and has since done a 10:00 one


    Jane was looking into it for me yesterday; suspect she or a colleague have found the problem & fixed it this morning

  • I've accidentally posted message below in an older version of a similar page

    My Python suite hasn’t produced any half-hourly readings since 16:30 BST today (Wed 7/8/24)

     I’ve tried running just the collection script but that just freezes after launch. (but isn't showing an error message)

     IHD seems to be working OK

     Have reported to 'Support'

  • Hi Eric,

    Yes, just checked mine and looks like the last MQTT data I got was approx. 17:17 yesterday (07/08/24).

  • Still not working this morning.

    Python scripts are set to add progress messages to a log file which shows the script pauses at "Seeking Messages" - i.e. getting no response from server.

    Hildebrand will be back in the office this morning and might just need to restart a stalled server.

  • It should be working I was up at 02:45 with the alerting

  • Thanks Clive but script still reporting that it's "Seeking Messages" (last checked at 9:33)

  • Can you check now please

  • No change I'm afraid

    extract from log :-

    07 Aug 16:59:58 : Seeking message

    07 Aug 17:00:18 : Received message

    FT: 2024-08-07 17:00:18.636299 ST:2024-08-07 16:59:58.862021T2G : 0:00:19.774278

    07 Aug 17:00:18 : ExtractFromJson.py launched

    07 Aug 17:00:18 : Calling webpage PostMdata.php

    07 Aug 17:00:18 : rOPline https://khormaksarschool.org.uk/Electricity/Octopus/PostMdata.php?UTC=1723046420&Mread=24310.500&Source=Tiny&TV=BST

    07 Aug 17:29:58 : Seeking message

    07 Aug 17:59:58 : Seeking message

    07 Aug 21:00:58 : Seeking message

    07 Aug 21:27:49 : Seeking message

    07 Aug 21:28:26 : Seeking message

    08 Aug 09:09:43 : Seeking message

    08 Aug 09:33:02 : Seeking message

    08 Aug 10:41:48 : Seeking message 


    Results down to 07 Aug 17:00:18 have been generated from fully automated system

    Later ones from running the collection script  manually.

  • The Python suite resumed with the result for 15:30 BST and I've had all the half-hourly readings since then

  • Yes my MQTT values started updating in Home Assistant at 15:27 :)

    Thank you @clivee

  • Still working this morning.

    I did miss one record at 10pm BST last night but that's a fairly normal occurrence (couple of times a week) which I suspect is down to one of my computers trying to upload something to my online record whilst another is downloading something. Since that almost always happens at a time when I've not imported anything it's easy to insert a record.

  • Just noticed my MQTT Cloud data seems to have stopped reporting since ~15:09 on 13/09/24.

    Have rebooted Glowstick and have 3 green lights. Before I go poking around in my setup I'm wondering if anyone else is seeing issues?

  • Sorry all - ssl cert expired and I was AFK.

  • Brilliant!

    Thank you clivee for such a super quick response, very much appreciated. :)

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